Basically, all IT-aware Malaysians know that the reason why we got shitty broadband coverage in Malaysia is primarily because of TMNet‘s virtual monopoly of the market. Yeah, yeah… there are other pseudo-ISPs such as Jaring, TIMENet and Maxis… but none of them really offers nationwide broadband coverage.
So basically, they’re screwed… because in more than 90% of cases, only TMNet’s Streamyx ADSL service is the only choice that Malaysians can pick when choosing a broadband plan.
Why is this so bad? Well, some people have service related issues with them. As for me, I rarely have service issues with Streamyx… probably one slow night every 4-6 months or so. But I do have a huge problem with their service coverage in “new” commercial/residential areas in Johor Bahru.
God damn it TMNet, fibre optics are not a god damn excuse to deprive residents of decent ADSL service. For shit’s sake, DSLAM units are not really expensive… especially for GLCs like you!
Another issue that I have with regards to Streamyx is that, TMNet seems to employ thieving, lying bastards as sales-reps for the service in Johor Bahru. I had one of these bastards coming in my office offering Streamyx when I know for a god damn fact that it’s not available in my unit. The bastard even convinced me that the reason my self tests failed is because of the Centrex service I subscribed from Telekom (TMNet’s parent company, the monopoly telephone fixed line provider in Malaysia) cocking up the test.
I can’t believe with the number of years of experience I had in IT and technology in general, I fell for that bloody con! Till this day, I curse the day I met that bastard. Anyway, for those who didn’t get the gist of the story: Streamyx availability does not depend on your usage of Centrex or other PABX-like services.
I cancelled the Centrex service for the lines (not one but TWO, one in the HQ and another in our Pulai Utama branch) which I wanted to use for Streamyx. The bastard told me that their techie will come to our premises within a week to deliver the modem (technically it really is a router, but I guess none of you gives a flying shit) and do the installation. After a week, nobody came, so I called the bastard and he assured me the application is “being processed” (another tell-tale sign when you’re about to be conned by a sales drone).
Because I have lots of other important things requiring my attention, I just let this thing sit… probably because it already dawned on me by then that I got conned by the bastard. And sure enough, the typical “sorry, no Streamyx for you… but you’re now on our fsckin’ waiting list” letter arrived.
Bloody bastard… but anyway, the moral of the story is: TMNet will work harder if it wasn’t a god damn fscking monopoly with no taxpayer money tit to suck on. So, help your fellow Malaysians: sign the damn petition! The future of Malaysian broadband penetration depends on you!