Comments on: Better Broadband For Malaysians http://www.heritage-tech.net/16/better-broadband-for-malaysians/ A Notepad of Tech, Business, Science and Self Improvement Mon, 15 Mar 2010 10:10:40 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: WDE http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-66986 WDE Fri, 17 Apr 2009 10:35:52 +0000 http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-66986 Guys, I hope this will help. Source “Effective Method to Communicate with TMNET – Streamyx” – information provided by http://www.webdesignempire.com/ (Registration is simple and needed as we would like to keep track who access to the information so that we may show the relevant government agencies the solid prove of majority is not satisfied with TMNET’s services and currently having repeating issues with their services) Description We had been communicating the issues face by our friends and customers with TMNET up to various management levels, from their VAQs (call center) to TM’s Broadband Management Center (BMC) and even with their own engineers. All issues lie within the management control and not the tech or engineer can do. We call it as an “economic” concerns. Hence, we put up a more effective communication method with TMNET and the relevant government agencies to sort of like pressing TMNET via the authorities harder to take appropriate action to at least improve the service and fulfill the “Best Effort Policy”. TMNET project a picture that they’re using the “Best Effort Policy” as a shield whenever we drill into the root cause of the issues. We hope with proper communication channel with the relevant government agencies (if you highlight the issues, no matter how many N times to Streamyx, the government agencies will not have any idea about it most of the time) and let the authority to carry out their responsibilities to work things out with TMNET. Please pass and spread the information. Thanks a lot guys. Guys,

I hope this will help.

Source
“Effective Method to Communicate with TMNET – Streamyx” – information provided by http://www.webdesignempire.com/ (Registration is simple and needed as we would like to keep track who access to the information so that we may show the relevant government agencies the solid prove of majority is not satisfied with TMNET’s services and currently having repeating issues with their services)

Description
We had been communicating the issues face by our friends and customers with TMNET up to various management levels, from their VAQs (call center) to TM’s Broadband Management Center (BMC) and even with their own engineers.

All issues lie within the management control and not the tech or engineer can do. We call it as an “economic” concerns. Hence, we put up a more effective communication method with TMNET and the relevant government agencies to sort of like pressing TMNET via the authorities harder to take appropriate action to at least improve the service and fulfill the “Best Effort Policy”. TMNET project a picture that they’re using the “Best Effort Policy” as a shield whenever we drill into the root cause of the issues.

We hope with proper communication channel with the relevant government agencies (if you highlight the issues, no matter how many N times to Streamyx, the government agencies will not have any idea about it most of the time) and let the authority to carry out their responsibilities to work things out with TMNET.

Please pass and spread the information.

Thanks a lot guys.

]]> By: james kingsted - Domain Inform http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-46955 james kingsted - Domain Inform Fri, 06 Apr 2007 10:07:06 +0000 http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-46955 I guess that means that we will be getting more traffic from their! the world is getting smaller! well I welcome them! best of luck! I guess that means that we will be getting more traffic from their! the world is getting smaller! well I welcome them! best of luck!

]]> By: Ayumi http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-28341 Ayumi Thu, 30 Nov 2006 08:04:08 +0000 http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-28341 Why do Singaporeans get to surf at 5mbps for jus less than 50 bucks... I heard Green Pocket is starting a broadband service in M'sia... Headed by ex TM CEO Michael Lai.... Hope to see some better service Why do Singaporeans get to surf at 5mbps for jus less than 50 bucks…
I heard Green Pocket is starting a broadband service in M’sia… Headed by ex TM CEO Michael Lai…. Hope to see some better service

]]> By: Lionel(anti-streamyx) http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-28340 Lionel(anti-streamyx) Thu, 30 Nov 2006 07:52:41 +0000 http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-28340 I finally meet some brothers of mine.... TMNET SUCKS... I applied 3 years ago and still no goddamn reply.... they say my house is out of reach but all my neighbours hav the freaking streamyx.... If there is any private investor interested in becoming our BSP(broadband service provider)... Ill be the first to reach your doorstep... I finally meet some brothers of mine…. TMNET SUCKS… I applied 3 years ago and still no goddamn reply…. they say my house is out of reach but all my neighbours hav the freaking streamyx…. If there is any private investor interested in becoming our BSP(broadband service provider)… Ill be the first to reach your doorstep…

]]> By: TMNut http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-408 TMNut Fri, 13 Jan 2006 12:32:03 +0000 http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-408 I totally agree. To make a long story shot, TMNUT=SUCKS LEVEL 10 I totally agree. To make a long story shot, TMNUT=SUCKS LEVEL 10

]]> By: Ken http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-306 Ken Fri, 16 Dec 2005 06:50:48 +0000 http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-306 I'm all for the writer above. TM NUT really SUX. They think we are all stupid and dumb in techie stuff. As a matter of FACT, we are the real GENIUS behind the scene. Talking about the Installer Man? They are REAL DUMBS! Management team in TM NUT is even worse. They just work 9 till 5 without giving a DAMN to the complaints and petitions! Complain to main print media? FORGET ABOUT IT! They just filter out all the TRUTHS and publish out the nonsense! Thus the so called FIRST WORLD state but THIRD WORLD environment in government and GLCs services like TM NUT! Period. Computer Science Undergrad. I’m all for the writer above. TM NUT really SUX. They think we are all stupid and dumb in techie stuff. As a matter of FACT, we are the real GENIUS behind the scene. Talking about the Installer Man? They are REAL DUMBS! Management team in TM NUT is even worse. They just work 9 till 5 without giving a DAMN to the complaints and petitions! Complain to main print media? FORGET ABOUT IT! They just filter out all the TRUTHS and publish out the nonsense! Thus the so called FIRST WORLD state but THIRD WORLD environment in government and GLCs services like TM NUT!
Period.

Computer Science Undergrad.

]]> By: Azmeen http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-304 Azmeen Mon, 12 Dec 2005 09:37:54 +0000 http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-304 Hi Andrew, Which part of JB you're staying in? If your area is serviceable by <a href="http://isp.tm.net.my/html/pstreamyx_more.cfm" rel="nofollow">Streamyx</a> (ADSL service provided by TMNet), then you should have no problems getting it up and running. You can view <a href="http://isp.tm.net.my/html/htm/product_streamyx/packages.htm" rel="nofollow">pricing details here</a>, and <a href="https://mips.tm.net.my/SelfCare/SelfcareMain.jsp" rel="nofollow">register online</a>. However, I'd recommend that you go to TMNet's Clickers shops at Plaza Pelangi or TMNet HQ in Taman Sentosa. TMNet has excellent track record in NOT following up on their online enquiries (in my humble opinion). Hi Andrew,

Which part of JB you’re staying in?

If your area is serviceable by Streamyx (ADSL service provided by TMNet), then you should have no problems getting it up and running.

You can view pricing details here, and register online. However, I’d recommend that you go to TMNet’s Clickers shops at Plaza Pelangi or TMNet HQ in Taman Sentosa.

TMNet has excellent track record in NOT following up on their online enquiries (in my humble opinion).

]]> By: Andrew Paul http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-303 Andrew Paul Mon, 12 Dec 2005 06:29:19 +0000 http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-303 Hi, I'm new to broadband services in Malaysia. I'm residing in JB. I 'm currently using TMnet services at a very slow speed of 56KPS. I like to know how do you apply for 1) Broadband services in JB? 2) What type of broadband services are available? 3) How much is it for home users? 4) To whom can you direct this email if you are not the intended recipient? Thanks Andrew Paul Hi,

I’m new to broadband services in Malaysia.
I’m residing in JB. I ‘m currently using TMnet services at a very slow speed of 56KPS.
I like to know how do you apply for
1) Broadband services in JB?
2) What type of broadband services are available?
3) How much is it for home users?
4) To whom can you direct this email if you are not the intended recipient?

Thanks
Andrew Paul

]]> By: Azmeen http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-6 Azmeen Wed, 13 Apr 2005 05:31:43 +0000 http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-6 Where do I get quotations and rollout plans? I need something that's cross-platform; specifically supported on Linux as well as Windows. If the speed, pricing and payment terms are attractive enough, I might be able to work out something with my directors. Where do I get quotations and rollout plans? I need something that’s cross-platform; specifically supported on Linux as well as Windows.

If the speed, pricing and payment terms are attractive enough, I might be able to work out something with my directors.

]]> By: andy http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-5 andy Wed, 13 Apr 2005 02:18:10 +0000 http://www.heritage-tech.net/16/better-broadband-for-malaysians/#comment-5 If you need support for broadband implementation in JB. You have me and my brother. It's about time these guys sit up and do something to technologise johoreans. Every nock and cranny corner of our neighbour have broadband AND almost everywhere wireless. You can even email from the toilet, no shit. Makes us so IT un-savvy already when we can only chug on 56k. If you need support for broadband implementation in JB. You have me and my brother. It’s about time these guys sit up and do something to technologise johoreans. Every nock and cranny corner of our neighbour have broadband AND almost everywhere wireless. You can even email from the toilet, no shit. Makes us so IT un-savvy already when we can only chug on 56k.

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