Comments on: Do Not Use Hong Leong Credit Cards!

By: ema

ema — Tue, 16 Mar 2010 04:38:38 +0000

I have to agree.. been trying to cancel my ct card for over a year but they still insist that i am their customer..they keep on sending ct cards to me, even without activating it, they require me to go to the branch to teminate the account. i did not apply for the cards at the first place..

By: harveythe along

harveythe along — Tue, 09 Mar 2010 07:54:32 +0000

dont worry no need to go bank… come to me

By: pissed by hleong

pissed by hleong — Fri, 05 Feb 2010 15:57:19 +0000

dealing with hLb same like fucking nightmare
all fuckers servicing with fucking banking bussiness were
bullshitting all damn customers with fucking
reasons and fucking benefits bla bla bla.
alwaz put fucking pissed super charge into account and
put fucking workers to claim fucking charges every fucking days.the fucking interest keep going up eventhough da pissed customers keep doing da fucking payment on every fucking statments.

By: unhappy customer

unhappy customer — Fri, 05 Feb 2010 02:38:31 +0000

in ipoh there is only 1 branch have cash deposit machine, and both of the machine always TEMPORARY OFF-LINE, for such a big company they really have a super SUCK service.

in another recent case, last month i made payment through cash deposit machine, after few days I received SMS from HLB that my payment is overdue, after I settle that case, yesterday they sent me another letter saying tht my payment is still overdue?????The letter and SMS include 2 useless phone number which impossible to get through….. got to many unhappy incident with HLB.

One when i call up the customer care, the operator was eating something while talking to me, i can clearly hear her biting and chewing food. the other experience is when this customer care call me up to talk but, he end up talking to his colleague instead while i still on the line . He totally ignore me there, i waited for around 5mnt or so then hang up as he has forget all about me.

By: koh

koh — Fri, 05 Feb 2010 01:55:49 +0000

Yup… hong leong bank the worse bank i dealt with… lats year my CC was stolen and used, the customer service says that as THEIR MERCHANT have accepted it so they unable to dispute the transaction although it was not my signature. This very much show that their CC holder did not mean a thing to them. I say STOP USING HLB CC. I got too many stupid problem with HLB their customer service also not professional.

By: shameem

shameem — Tue, 26 Jan 2010 15:58:49 +0000

I did balance transfer to this stupid bank..

I am charged every month but
when I activated the card, the agent told
me balance transfer is free,

I tried to call their customer care,
after much wait, the recorded voice said
they are closed. Why don’t these dummies
publish the operating hours in website?
I visited the online banking,

======================================
Dear Hong Leong Online customers,

The online service is currently not available.
Please try again later. We apologise for any inconvenience caused.

Thank you
=======================================

still don’t know why the girl over the
phone said balance transfer is free.

Cash advance interest ? what is that ?
I need pay that also , i never used that
facility

By: Yu Wei Chung (Starline Communication)

Yu Wei Chung (Starline Communication) — Thu, 31 Dec 2009 08:16:35 +0000

Yeah. I totally agreed with what you said. Hong Leong Credit Cards Services ganged with us to cheat you guys out there. If you don’t believe. Just look for me at 244, Jalan Besar, Sasaran 1, Jeram, Selangor. We conducted scratch and win and get lots of money. I want to get more victims. But mind you Hong Leong guys just cannot be trusted.

By: Wayne

Wayne — Wed, 23 Dec 2009 05:06:55 +0000

I just want to confirm with all…. So you need to activate, right? I never activate my card. How come they charge me? Grrrrrr

By: Wayne

Wayne — Wed, 23 Dec 2009 05:01:51 +0000

I went to MAHA 2008 and they have their booth there. The sales rep begged me to take their credit card and collect the present. She said it is live time free subscription. I just sign she will get her commission and I can cancel the card later. So, I just subscribed!

When I got the card, I just ignore ( I think I’ve discard it) I never use the card. Few letters from Hong Leong I just ignored. Last month I opened. Gosh, they said I owe them RM320! What a stupid culprit bangang mafia $^%&$%#$% nak mampos. I really curse this company

By: Sooth

Sooth — Tue, 15 Dec 2009 04:53:04 +0000

HLB is terrible. Used their service for only a few weeks before I closed my account and vowed never again!