Photo Credit: Leia
For the past 11 days, I’ve been bombarded by accusations that my company’s server is slow. As much as I explained that the server performance is on par with service standards of developed countries (in fact, we’re doing much better than most), the truth of the matter is, regardless of where your server is located; you will always be subjected to your ISP’s failures and incompetencies.
For any problem (especially Internet connectivity related ones), one must find the source of the bottleneck. In our case, it has been Streamyx’s “service interruption” that has been going on since 20 December 2008.
Nevermind that the server has been performing admirably since that period for the rest of the world. The painful truth is that my customer base is almost entirely located in Malaysia. Even more painful is the fact that almost all of them are Streamyx customers; that monolithic, incompetent, self-absorbed, competophobic, poor excuse of an ISP.